Delete your account
Last updated: 29 August 2026
This page explains how to delete your Lumen account —
the event photo-sharing app operated by Tiago Almeida,
Portugal — and what happens to your data when you do. You can delete your
account from inside the app, or request deletion by email without
installing anything.
1. Delete from within the app
Open Lumen and go to Profile → Delete account. You may be asked
to sign in again to confirm it's you. Deletion takes effect immediately.
2. Request deletion by email (no app needed)
Email support@tcreations.app
with the subject "Delete my Lumen account", from the email
address you used to sign in (Google or Apple). We will verify the request
and action it within 30 days, and confirm by reply when
it's done.
3. What is deleted
- Your account — your sign-in, name, email address and
account identifier.
- Your profile — display name and settings.
- Push notification tokens for your devices.
- Your membership of every event you created or
joined.
4. What is kept, and for how long
- Content you shared into an event — photos, videos,
voice notes and reactions stay in that event's album for the other
participants, because it is part of their shared album. If you want it
gone too, delete those items in the app before deleting your account,
or ask us to remove them in your deletion email. Albums themselves
expire and are deleted about 12 months after the event.
- Purchase and transaction records — kept where we
are legally required to retain them (e.g. for tax and accounting), for
the statutory period.
- Residual copies in backups are purged on the normal backup rotation
cycle.
For the full picture of what we collect and why, see the
Privacy Policy. Questions? Contact
support@tcreations.app.