Last updated: 9 September 2026
Lumen is an event photo-sharing app operated by Tiago Almeida, Portugal. It collects the photos, videos and voice notes your guests capture at a wedding, birthday or any other event into one shared album.
Email support@tcreations.app. We answer in English, Portuguese or Spanish, usually within 2 business days.
If you're reporting a problem, it helps to include your device and OS version, the event's join code, and roughly when it happened.
Scan the QR code the host shared with you, open their invite link, or tap Join event and type the six-character code. You don't need an account to look around, and you can use Lumen in a browser instead of installing it.
Tap Create event, give it a name and a date, and share the code or QR that Lumen generates. Creating an event is free; paid plans raise the guest limit and the number of photos each guest can add.
Uploads continue in the background and retry themselves when the connection recovers — venue wifi is usually the culprit. Give it a minute on the event screen. If anything ends up failing for good, a banner appears at the bottom of the album with a Retry button that re-sends everything that didn't make it.
An album stays live for one year from the event. Hosts can download the whole album as a zip at any time from Admin → Album storage, and can extend the album by another year from the same screen. Download it before it expires — expired albums are deleted.
Any guest can report an individual photo, video or voice note from the item itself. Reports go to the event's hosts, who can remove anything in their album. If a host is unresponsive, email us at support@tcreations.app with the join code and we will act on it.
Plans and album extensions are one-time purchases, billed by Apple, and each one applies to a single event. Refunds are handled by Apple, not by us — request one at reportaproblem.apple.com. If a purchase went through but the plan didn't apply, email us and we'll fix it.
See the Privacy Policy for what we collect and why. To delete your account and the data that goes with it, follow Delete your account — it can be done in the app or by email, without installing anything.